Theory Test Practice Limited – Terms and Conditions
By purchasing a course from Theory Test Practice Limited, you agree to the following Terms and Conditions.
1. Course Access and Sharing
Course access is provided to one named individual only.
Access is licensed to a single user and must not be shared with any other person.
You must not share your login details, account access, course materials, videos, worksheets, eBooks, PDFs, downloads, or any other content with another person.
All course content remains the intellectual property of Theory Test Practice Limited.
2. Customer Information
It is your responsibility to provide accurate contact details, including your email address, mobile phone number and address.
Theory Test Practice Limited cannot be held responsible if course access, emails, login details, products, communications, or other information cannot be delivered because incorrect details were provided by you.
It is your responsibility to check your spam, junk, and promotional folders if emails are not received.
3. Money Back Guarantee
The Money Back Guarantee applies only to eligible courses where this guarantee is specifically advertised.
To qualify for the Money Back Guarantee, you must:
- Complete all required course content.
- Complete all required quizzes, assessments, worksheets, and activities.
- Achieve the minimum scores specified within the course.
- Follow the study requirements provided.
- Submit a completed Money Back Guarantee claim form together with any requested evidence.
- Submit proof of your theory test result within 7 days of receiving it.
Failure to meet any of these requirements will make the guarantee invalid.
The Money Back Guarantee applies only to the course fee paid.
If all requirements are met, Theory Test Practice Limited will refund the course fee paid.
4. Refund Policy
Due to the digital nature of our courses, no refunds will be given once course access has been issued, and an account has been created.
By creating an account, you acknowledge that you are receiving immediate access to digital content and that standard refunds are not available.
5. Copyright and Intellectual Property
All course materials, videos, worksheets, eBooks, PDFs, downloads, graphics, branding, and content are protected by copyright and intellectual property laws.
The Theory Test Practice logo displayed on our website, courses and materials is a registered trademark of Theory Test Practice Limited.
Copying, reproducing, recording, distributing, sharing, selling, publishing, uploading, or making any part of our content available to others without written permission is strictly prohibited.
6. Breach of Terms
We reserve the right to suspend or permanently remove access to any course without refund where we reasonably believe these Terms and Conditions have been breached.
This includes, but is not limited to, account sharing, unauthorised distribution of content, copyright infringement, abusive behaviour towards staff, or misuse of our services.
By purchasing a course and creating an account, you confirm that you have read, understood, and agreed to these Terms and Conditions.
